Corporate Governance: Roles and Responsibilities Framework
Our teams operate in seamless synergy for maximum efficiency.
| Position | Count | Roles & Responsibilities | |
| Platform Director | 1 | mgt@ia.edu.sa | Operational oversight, coordinating across departments, liaison with TVTC and NELC. |
| Director of Training | 1 | courses@ia.edu.sa | Academic management, curriculum deployment, instructor contracting, trainee grievances. |
| Client Relations | 1 | admin@ia.edu.sa | Beneficiary support, promotional materials, payment tracking, complaints routing. |
| Quality Assurance | 1 | admin@ia.edu.sa | Performance auditing, quality standards, improvement plans. |
| Chief Technology Officer | 1 | Mohcine_fkih@ia.edu.sa | Platform development, NELC compliance, cybersecurity. |
| Tech Support Manager | 1 | it@ia.edu.sa | IT support, virtual session management, technical troubleshooting. |