Privacy Policy
How Investment Academy collects, uses, shares and protects your personal data, and the rights you have under the Personal Data Protection Law.
Introduction and Scope
Investment Academy for Training (the “Academy”) is committed to protecting the privacy of the beneficiaries of its services and to treating their personal data confidentially, in accordance with the Personal Data Protection Law issued by Royal Decree No. (M/19) dated 9/2/1443H, as amended, and its Implementing Regulations (the “Law”), and the related laws of the Kingdom of Saudi Arabia.
This policy sets out the personal data we collect, its sources, the purposes and legal basis of processing, the parties with whom we may share it, retention periods, protection measures, and your rights as a data subject and how to exercise them.
It applies to the website ia.edu.sa, the learning platform, the Academy’s applications and all its training services, and to everyone who deals with the Academy — trainees, instructors, visitors and guarantor entities. It forms an integral part of the registration form terms and the Regulations and Policies published on the website.
Data Controller
The controller of the personal data covered by this policy is:
| Item | Value |
|---|---|
| Legal name | Investment Academy for Training |
| Commercial Registration No. | 1010292058 |
| Unified National Number | 7001554307 |
| TVTC License No. | 224127931061 |
| Head office | Riyadh, Northern Ring Road, Exit 8B, Al Shuhada District, Building 2969 — P.O. Box 1983, Postal Code 13241 |
Official channels
- Unified number: 8003011100
- WhatsApp Business: 8003011100
- Email: admin@ia.edu.sa
- Online form: https://ia.edu.sa/contact
Any enquiry or request concerning personal data protection should be addressed to the channels above, marked “Data Protection” in the subject line.
Definitions
| Term | Meaning |
|---|---|
| Personal data | Any data, whatever its source or form, that identifies an individual specifically or makes them identifiable directly or indirectly. |
| Data subject | The individual to whom the personal data relates, or their legal representative or guardian. |
| Processing | Any operation performed on personal data by any means, including collection, recording, storage, alteration, retrieval, use, disclosure, transfer and destruction. |
| Controller | The Academy, as the entity that determines the purpose and manner of processing. |
| Processor | Any entity that processes personal data for and on behalf of the Academy, such as technical service providers. |
| Regulator | TVTC, NELC and any other competent government authority. |
Data We Collect
The Academy limits collection to the minimum necessary for the purpose of processing. The categories of data we may collect include:
| Category | Examples |
|---|---|
| Identity data | Full name, national ID or residence permit number, date of birth, nationality, gender, and a copy of the ID where required by the regulator. |
| Contact data | Mobile number, email, city and address. |
| Academic data | Qualification, program enrolled in, attendance, absence and excuse records, grades and examination results, assignments, certificates, academic requests and evaluations. |
| Financial data | Fees, payments, instalments and invoices, payment method and transaction reference, and guarantor entity data where a financial guarantee exists. Payment card data is not stored by the Academy and is processed by the licensed payment service provider. |
| Verification and e-signature data | One-time verification codes, timestamps, IP address and the digital fingerprint of electronically signed documents. |
| Technical data | IP address, device, browser and operating system type, login and usage logs, and cookies. |
| Content and recordings | Recordings of virtual classroom lectures (audio, video and chat), contributions, and submitted assignments and projects. |
| Correspondence | Support messages, enquiries and complaints through the official channels, including WhatsApp Business and email. |
| Registration source data | How you reached the website, and the referral or marketing campaign code through which you registered. |
The Academy does not collect sensitive data, such as health or biometric data, unless you provide it voluntarily for a specific purpose such as substantiating an absence excuse; it is then processed only to the extent necessary for that purpose. The Academy does not use automated face or voice recognition, and visual identity verification or lecture recording does not constitute processing of biometric data.
Sources of Data
- Directly from you: when you register, complete forms, contact us, or take part in lectures, activities and assessments.
- Automatically: through your use of the website and platform, via server logs, cookies and similar technologies.
- From third parties: government identity verification services, your employer or guarantor entity when you register through them, payment service providers to confirm transactions, and regulators to the extent required by law.
Purposes and Legal Basis
We process your personal data for the following purposes, on the legal basis stated for each:
| Purpose | Legal basis |
|---|---|
| Creating the account, admission and registration, delivering the training program and managing the trainee journey | Performance of the contract with you (the registration form and its terms) |
| Identity verification, electronic signature of forms and requests, and prevention of fraud and impersonation | Legal obligation, and the Academy’s legitimate interest in protecting the integrity of training |
| Uploading trainee data to regulators’ systems, and issuing and authenticating certificates and records | Legal obligation (Private Training Institutions Regulation and e-learning standards) |
| Invoicing, collection, tax invoices and refunds | Performance of the contract and legal obligation (commercial and tax laws) |
| Technical and academic support, and program communications and essential notifications | Performance of the contract |
| Recording virtual lectures and making them available to enrolled trainees | Performance of the contract and legitimate interest, with participants notified of recording |
| Platform security, detection of unauthorized use, and audit logs | Legitimate interest and legal obligation |
| Beneficiary satisfaction measurement, quality assurance, and program and service development | Legitimate interest and regulator requirements |
| Marketing messages about programs and offers | Your consent, which you may withdraw at any time |
| Analytics and measurement of website and campaign performance | Legitimate interest in improving the service and measuring campaign effectiveness, with your right to object and to disable non-essential cookies |
| Responding to judicial and regulatory requests | Legal obligation |
Transfers outside the Kingdom
Data is stored with hosting providers contracted by the Academy. Some data may be processed by providers outside the Kingdom, including in connection with virtual classrooms, messaging, accounting systems, hosting and analytics. Any such transfer is made only in accordance with the provisions and controls of the Law, its Implementing Regulations and the Regulation on Personal Data Transfer outside the Kingdom, limited to the minimum data necessary, and with appropriate safeguards ensuring a level of protection no lower than that required by law.
Marketing Communications
- We send marketing messages about programs and offers only with your consent, by email, SMS or WhatsApp Business.
- You may unsubscribe at any time through the unsubscribe link in the message, by replying to a WhatsApp message, or through the official channels; your request is actioned without delay.
- Unsubscribing does not affect essential academic and operational notifications about your program, such as lecture and examination dates and payments.
Data Retention
We retain personal data for as long as necessary to fulfil the purpose of collection and as required by law, as follows:
- Academic records and certificates: retained for the period required by the regulators’ instructions on keeping trainee files, and to evidence qualifications and verify issued certificates.
- Financial records and invoices: retained for no less than the periods required by commercial and tax laws.
- Account and contact data: for the duration of the relationship with the Academy, then for the period needed to settle any obligations or claims.
- Lecture recordings: for the period they are made available to trainees under the program policy, then deleted or archived.
- Marketing data: until consent is withdrawn or you unsubscribe.
- Technical and audit logs: for the period necessary for security, audit and incident investigation under the approved information security controls.
At the end of the retention period data is securely destroyed or anonymized so that it can no longer be linked to the data subject.
Data Security
- Encrypted communication between beneficiaries and the Academy’s systems, and protection of the website and platform against common attacks.
- Permission-based access controls so that data is accessed only by those whose duties require it, with access and change logging.
- One-time code verification at login and electronic signature, and session restrictions.
- Periodic backups, a service recovery plan and continuous system monitoring.
- Confidentiality obligations on staff and processors, and training on data protection requirements.
- In the event of an incident affecting personal data, the Saudi Data and Artificial Intelligence Authority and affected data subjects are notified within the periods and in the manner prescribed by the Law and its Implementing Regulations.
Data Subject Rights
The Law guarantees you the following rights, and the Academy undertakes to enable you to exercise them:
| Right | Meaning |
|---|---|
| Right to be informed | To know the legal basis and purpose of collecting your data, and that it will not be processed later in a manner inconsistent with that purpose. |
| Right of access | To access the personal data we hold about you. |
| Right to obtain a copy | To obtain a copy of your data in a clear and readable format. |
| Right to correction | To request correction, completion or updating of your data. |
| Right to destruction | To request destruction of your data when it is no longer needed, subject to statutory retention periods. |
| Right to withdraw consent | To withdraw consent to any processing based on it; withdrawal does not affect the lawfulness of prior processing. |
| Right to complain | To lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA) at any time. |
How to exercise your rights
- Submit your request through the official channels, stating the right concerned and providing proof of identity, or through your platform account where you can view your data and update contact details directly.
- We respond within no more than thirty days of receiving the request; if the request requires additional time due to its complexity or number, you will be informed together with the reasons, provided the additional time does not exceed that permitted by the Implementing Regulations.
- Exercising these rights is free of charge; the Academy may refuse unreasonably repetitive requests within the limits permitted by the Implementing Regulations.
- We may refuse or limit a request in the cases permitted by the Law, such as a legal obligation to retain the data, and will explain the reasons to you.
Minors
The Academy’s services are intended for persons aged eighteen and above. In programs where the regulator permits admission of younger persons, guardian consent is required and must be submitted with the registration form, and the guardian exercises the data subject rights on their behalf.
External Links
The website may contain links to external websites or services, such as regulators’ platforms, payment gateways and social media platforms. Those websites are governed by their own privacy policies; the Academy is not responsible for their practices or content, and we recommend reviewing their policies before providing them with any data.
Changes to this Policy
- We may update this policy when laws or our services change; the version number and last update date are shown at the top of the page.
- Amendments are published on this page before they take effect, and registered beneficiaries are notified of material amendments by email or platform notification.
- The Arabic text of this policy prevails in case of any discrepancy with its translation.
Contact and Complaints
For any enquiry, request or complaint concerning this policy or the processing of your personal data, contact us through the official channels:
Official channels
- Unified number: 8003011100
- WhatsApp Business: 8003011100
- Email: admin@ia.edu.sa
- Online form: https://ia.edu.sa/contact
We review and respond to complaints under the Complaints and Grievances Mechanism (IA-POL-08) published in the Regulations and Policies. In all cases you have the right to lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA) as the competent personal data protection authority, in accordance with its procedures.
