Attendance and Follow-up Policy
- Document No.:
- IA-POL-05
- Version:
- 2.0
- Effective Date:
- September 2026
- Scope:
- All training programs and services delivered by the Academy
- Approved by:
- Senior Management of Investment Academy
- Review Cycle:
- Annually, or upon changes to the applicable laws and instructions
1. Purpose
Regular attendance and active participation are essential to achieving the learning outcomes and qualifying for the certificate. This policy defines how attendance is recorded, the minimum required, the treatment of excuses, and the follow-up and warning procedures.
2. Recording Attendance
- Attendance is recorded electronically from the platform and virtual classroom logs, which constitute the official record of attendance and absence.
- Attendance in virtual classrooms is equivalent to attendance in traditional classrooms; in some activities attendance is measured through engagement and participation.
- A trainee is deemed present in a virtual session if their actual attendance reaches the set proportion of the actual session duration (50% unless another proportion is announced for the program), according to the virtual classroom platform records.
3. Minimum Attendance in Courses and Short Programs
- Trainees must attend no less than 75% of the approved training hours of the program.
- A trainee who does not meet the minimum is deemed not to have completed the program, and no attendance or completion certificate is issued.
- In asynchronous or blended online programs longer than one month, synchronous attendance shall be no less than 25% of program hours.
4. Diploma Programs Accredited by TVTC
Diploma programs are governed by the TVTC Training Instructions Manual and the Diploma Regulations (IA-POL-20), including:
- Absence is calculated for each course separately against the total lectures scheduled for it in the training term.
- The trainee is notified when absence exceeds 10% in the course.
- When absence exceeds 25% in the course the trainee is deemed to have failed the course with grade (F) and is barred from its examination; TVTC may grant an exception for an excuse it accepts.
5. Excuses
- Excuses are submitted through the trainee dashboard within three business days of the absence, with supporting documents.
- Documented medical, official and force-majeure excuses are accepted; a decision is issued within five business days and the trainee is notified.
- In courses and short programs, an absence with an accepted excuse is not counted towards the absence rate affecting certificate eligibility; diploma programs are governed by clause 4. In all cases an excuse does not exempt the trainee from completing the course requirements.
6. Follow-up and Warnings
- The Academy monitors regularity, sends automated notifications when attendance falls, and issues a written warning before the maximum absence is reached.
- Regulators are provided with attendance records and lists of barred trainees as their instructions require.
7. Trainee Responsibilities
- Attend on time and ensure connectivity and devices are ready before the session starts.
- Follow academic announcements and notifications through the trainee dashboard and the official channels.
- Inform the Academy promptly of any circumstance that may affect regular attendance.
In diploma programs a trainee may not be barred from the training-period examinations for non-payment of financial obligations; outstanding amounts are handled under the Diploma Regulations (IA-POL-20) and the registration form terms.
